Introduction
RJ HIRANI LTD ("we", "us", "our", or "the Company") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein.
Information We Collect
We collect various types of information to provide and improve our services to you:
Information You Provide to Us
- Contact Information: When you fill out our contact form or communicate with us, we collect your name, email address, phone number, and any message content you provide.
- Professional Information: Details about your company, job title, and business requirements when you enquire about our services.
- Project Information: Specifications, requirements, and other details you share with us regarding potential or ongoing projects.
- Communication Records: Records of correspondence between you and our team, including emails, phone calls, and meeting notes.
Information Collected Automatically
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and device information.
- Usage Data: Information about how you use our website, including pages visited, time spent on pages, links clicked, and navigation paths.
- Cookies: We use cookies and similar tracking technologies to collect information about your browsing activities. Please see our Cookie Policy for more details.
How We Use Your Information
We process your personal information for the following purposes:
- Service Delivery: To respond to your enquiries, provide quotes, deliver our mobile development services, and manage our business relationship with you.
- Communication: To contact you regarding your project, send important updates, and respond to your questions or concerns.
- Improvement: To analyse website usage patterns and improve our services, user experience, and website functionality.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our legal rights and interests.
- Marketing: With your consent, to send you information about our services, industry insights, and relevant updates. You may opt out at any time.
Legal Basis for Processing
Under UK GDPR, we process your personal data based on one or more of the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes.
- Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services and ensuring website security, provided these interests do not override your rights.
Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your data with the following categories of recipients:
- Service Providers: Trusted third-party companies that provide services on our behalf, such as hosting providers, email services, analytics platforms, and payment processors. These providers are contractually obligated to protect your data and use it only for specified purposes.
- Professional Advisors: Lawyers, accountants, auditors, and other professional advisors who require access to your information to provide services to us.
- Legal Authorities: Government bodies, law enforcement agencies, or regulatory authorities when required by law or to protect our rights and comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
International Data Transfers
Your personal information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO), to protect your information in accordance with UK data protection standards.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:
- For the duration of our business relationship and for a reasonable period thereafter to maintain records and address any subsequent enquiries.
- As required by applicable laws, such as tax, accounting, or other legal requirements (typically 6-7 years for business records).
- To establish, exercise, or defend legal claims.
When your data is no longer required, we will securely delete or anonymise it in accordance with our data retention procedures.
Your Rights
Under UK data protection legislation, you have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete personal data.
- Right to Erasure: You may request deletion of your personal data in certain circumstances, such as when it's no longer necessary for the purposes for which it was collected.
- Right to Restriction: You can request that we restrict the processing of your data in specific situations.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You may object to the processing of your personal data for certain purposes, including direct marketing.
- Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month, as required by law.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS protocols
- Secure storage systems with access controls and authentication mechanisms
- Regular security assessments and vulnerability testing
- Staff training on data protection and confidentiality obligations
- Incident response procedures to address potential data breaches
However, no method of transmission over the internet or electronic storage is completely secure. Whilst we strive to protect your personal information, we cannot guarantee absolute security.
Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete such information promptly.
Third-Party Links
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before providing your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information. Significant changes will be highlighted or communicated to you directly where appropriate.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
RJ HIRANI LTD
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom
Email: genera@rjhirani.markets
Phone: +44 7984 500261
Complaints
If you believe we have not handled your personal information in accordance with applicable data protection laws, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
United Kingdom
Website: www.ico.org.uk
Helpline: 0303 123 1113